Frequently asked questions

Product & Materials

What makes Lunora pyjamas different from other sleepwear brands?

Lunora is designed around one simple idea: effortless dressing and undressing for anyone and comfy nights. Our pieces come with zips instead of buttons and are made from ultra-soft fabrics with relaxed silhouettes that move with your body—so you can fully unwind and sleep more comfortably.

Why would I need a pyjama with a zip instead of buttons?

The zip is really practical while dressing and undressing. Especially for younger children and the elderly. Instead of fiddling with buttons at bed time, one zip and the PJ is closed. Another zip and it is open again. Easy as that. It gives you that little bit of extra independence and confidence. 

It also makes breastfeeding your baby easier, as the night feed is only a zip away. No more fiddling with buttons at night. 

If you are a busy sleeper our pyjamas are for you. with our zips, you do not wake up with most of your buttons undone, feeling cold at night-especially in winter.

Doesn't the zip feel cold on the skin and hurt me while I am sleeping?

No, not at all. All our PJ tops have a double layer fabric-backing on the inside to protect your skin from the zip. The same backing has been used on the outside so the zip is actually invisible and cannot rub on anything. While you sleep, you cannot feel the zip at all, even if you sleep on your tummy. We have tested and tried ourselves numerous times and are so happy and amazed with the results.

I saw that you offer two different kinds of zip. Which one should I choose?

That is correct. We offer a magnetic zip option for people who are dealing with mobility challenges, joint discomfort, or simply want added convenience. And we also offer our pyjamas with a regular zip for anyone who wants a no fuss PJ with added convenience.

What fabrics do you use?

We use carefully selected premium cotton chosen for softness, comfort, and durability. Each piece is designed to feel gentle on the skin.

Are Lunora pyjamas suitable for hot sleepers?

Yes. Our summer range is suitable for hot sleepers. The premium cotton PJs are breathable and help release heat naturally, keeping you cool and comfortable while you sleep.

Are your pyjamas suitable for sensitive skin?

Our materials are soft, lightweight, and designed to minimise irritation, making them a great choice for sensitive skin. We also opted for heat transfer labels that blend in with the fabric instead of traditional labels that can annoy and irritate the wearer.

Fit & Sizing

How do I choose the right size?

We recommend using our size guide for the most accurate fit. If you’re between sizes, choose based on your preference—size up for a more relaxed feel or down for a closer fit.

Can I mix sizes for tops and bottoms?

At the moment, our sets are sold in standard sizes, but we’re working on more flexible options in the future.

Care Instructions

How should I care for my Lunora pyjamas?

Wash in cold water on a gentle cycle and air dry where possible to maintain softness and shape

Will my pyjamas shrink or fade?

With proper care, shrinkage and fading are minimal. Avoid high heat when washing, and only let them air dry to preserve fabric quality.

Shipping & Delivery

Where do you ship to?

We currently ship Australia-wide.

How long does delivery take?

Orders are processed within 2–3 business days. Delivery times vary depending on your location, and tracking details are provided once your order is dispatched.

Returns & Exchanges

What if my size isn’t right?

If your fit isn’t quite right, you can request an exchange within our return window.

What is your return policy?

We accept returns on unworn items in original condition within our specified return period. Please visit our Returns page for full details.

Orders & Gifting

Can I send Lunora as a gift?

Yes. You can include a personalised note at checkout, making Lunora a thoughtful gift for any occasion.

What is your return policy?

We accept returns on unworn items in original condition within our specified return period. Please visit our Returns page for full details.

Still need help?

How can I contact you?

You can reach our team anytime at contact@lunora.net.au and we’ll be happy to help.